We bring a different type of care: We are Guardians!
(407) 295-5371
info@guardiancarenursing.net

Mon - Fri 8:30 am – 5:00 pm
Saturday - Sunday CLOSED

2500 West Church Street
Orlando, Florida 32805

FAQ

Below is a list of web resources to help you with questions you may have. Please access these sites for information or contact our facility with any questions we may assist you with.

Resources That Can Help

The rules about programs and benefits for nursing homes can change. Medicare has some helpful resources online. Visit www.medicare.gov for information about different care options. To learn more about the Medicaid program, see www.medicaid.gov.

You can find nursing homes in your area that are approved by the CMS by visiting the Medicare website. You can also see summaries of recent inspection reports. To find comparisons of nursing homes near you, visit Nursing Home Compare at www.medicare.gov/nursinghomecompare.

The Nursing Home Checklist at the same website is a good guide to use when choosing a nursing home.

Many States have State Health Insurance Assistance Programs (SHIP). These programs can help you choose the health insurance that is right for you and your family. Visitwww.medicare.gov/Nursing/Payment.asp.

Each State has a Long-Term Care Ombudsman office that advocates for the rights of residents in long-term care facilities. During disputes, the ombudsman will represent the resident’s interests and will look into their complaints. The National Long-Term Care Ombudsman Resource Center has more information. Visit www.ltcombudsman.org.

A veteran in need of long-term care may be able to get help through the Department of Veterans Affairs (VA). Visit www.va.gov or call VA Health Care Benefits toll free at 1-877-222-8387. You can also contact a VA medical center near you.

For More Information

Here are some helpful resources:

AARP
601 E Street, NW
Washington, DC 20049
1-888-687-2277 (toll-free)
1-877-434-7598 (TTY/toll-free)
1-877-342-2277 (Spanish/toll-free)
www.aarp.org

American Health Care Association
1201 L Street, NW
Washington, DC 20005
1-800-321-0343
www.ahca.org

Centers for Medicare & Medicaid Services
7500 Security Boulevard
Baltimore MD 21244-1850
1-800-633-4227 (toll-free)
www.cms.gov

Department of Veterans Affairs
VA Benefits: 1-800-827-1000 (toll-free)
1-800-829-4833 (TTY/toll-free)
www.va.gov

Leading Age
2519 Connecticut Avenue, NW
Washington, DC 20008-1520
1-202-783-2242
www.leadingage.org

National Clearinghouse for Long Term Care Information
Administration on Aging
Washington, DC 20201
1-202-619-0724
www.longtermcare.gov

National Consumer Voice for Quality Long-Term Care
1001 Connecticut Avenue, NW
Suite 425
Washington, DC 20036
1-202-332-2275
www.theconsumervoice.org

National Long-Term Care Ombudsman Resource Center
1001 Connecticut Avenue, NW
Suite 425
Washington, DC 20036
1-202-332-2275
www.ltcombudsman.org

USA.gov
www.usa.gov

For more information on health and aging, contact:

National Institute on Aging Information Center
P.O. Box 8057
Gaithersburg, MD 20898-8057
1-800-222-2225 (toll-free)
1-800-222-4225 (TTY/toll-free)
www.nia.nih.gov/health
www.nia.nih.gov/espanol

For information on Alzheimer’s disease, contact:

Alzheimer’s Disease Education and Referral (ADEAR) Center
P.O. Box 8250
Silver Spring, MD 20907-8250
1-800-438-4380 (toll-free)
www.nia.nih.gov/alzheimers